Why my Discount Code isn't work?

Modified on Tue, 15 Aug 2023 at 01:49 PM

Here are some common factors to consider when troubleshooting why a discount code isn't working:


Incorrect entry: Make sure you have entered the discount code correctly, including all capitalization and punctuation. You can double-check the code by looking it up on the store's website or in the terms and conditions of the promotion.


Expired code: Discount codes often have expiration dates. If the code you are trying to use has expired, it will not work. You can check the expiration date of the code on the store's website or in the terms and conditions of the promotion.


Minimum purchase requirement: Some discount codes require you to spend a certain amount of money before they can be applied. If you have not met the minimum purchase requirement, the code will not work. You can check the minimum purchase requirement for the code on the store's website or in the terms and conditions of the promotion.


User account restrictions: Some discount codes are only available to certain users, such as members of a loyalty program or those who have made a certain number of purchases in the past. If you do not meet the user account restrictions for the code, it will not work. You can check the user account restrictions for the code on the store's website or in the terms and conditions of the promotion.


Browser or device compatibility: Some discount codes may not work on all browsers or devices. If you are having trouble using a discount code, try using a different browser or device. You can also try clearing your browser's cache and cookies.


If you have tried all of the above and your discount code still is not working, you can reach out to our customer support team at Support@polynesianpride.co for assistance. 


Here are some additional tips for troubleshooting discount codes:


Check the spelling and capitalization of the code carefully. Even a single typo can make the code invalid.


Make sure you are using the code for the correct product or service. Some codes are only valid for certain items or categories.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article