We’ve all been there: you add products to your cart, only to find they’ve disappeared when you return later. It’s frustrating, but there are a few common reasons why this happens. Here’s why it might be happening to you:

1. NOT LOGGED IN

If you didn’t log into your account before shopping, your cart may only be stored temporarily in your browser session. This means that if you close the browser or leave the site for a while, your cart may reset, and your saved products will vanish.

2. SHOPPING AS A GUEST (NO ACCOUNT)

If you’re shopping as a guest and haven’t created an account, your cart is not permanently saved. It’s only stored during your current session. Once you leave the site or close your browser, your saved items disappear.

3. SWITCHING DEVICES OR BROWSERS

If you switch from your phone to your laptop or use different browsers, your cart might not sync across them unless you’re logged in. Without an account, your cart is saved only on the device or browser you used.

WE'RE HERE TO HELP!

If this happens and you can’t find your items, please rest assured that we’ll assist you. Simply contact us via email at [email protected], and be sure to describe the items you’re looking for or share a screenshot along with the name of the item. We’ll do our best to track it down and get back to you as soon as possible.

To avoid this situation, SIGN UP for an account now.