How can I get refund or replacement?

Modified on Fri, 04 Aug 2023 at 02:37 PM

In the event that you find your order to be unsatisfactory due to discrepancies such as 

  • the product not aligning with the description 
  • presenting issues such as damage, chipping, or incorrect colours 
  • designs in comparison to the preview

we kindly request that you contact our Customer Support email: to initiate a refund or replacement request. 

Furthermore, if you have yet to receive your products and the expected delivery timeframe has elapsed, please do not hesitate to contact us. 

For a comprehensive understanding of our refund policy and the individualized solutions available, please refer to our Refund Policy page.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article