In the event that you find your order to be unsatisfactory due to discrepancies such as
- the product not aligning with the description
- presenting issues such as damage, chipping, or incorrect colours
- designs in comparison to the preview
we kindly request that you contact our Customer Support email: [email protected] to initiate a refund or replacement request.
Furthermore, if you have yet to receive your products and the expected delivery timeframe has elapsed, please do not hesitate to contact us.
For a comprehensive understanding of our refund policy and the individualized solutions available, please refer to our Refund Policy page.
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