Why was I charged an international fee for my order?

Modified on Wed, 02 Aug 2023 at 04:56 PM

As an international company, we utilize an American payment processor known as Stripe. Unfortunately, some banks may impose additional fees while others do not. It is important to note that this charge comes directly from your bank and is beyond our control.

Currently, we offer 03 payment gateways London, Australia, including the USA. At present, all credit card payments are directed to our payment gateways located in American or London, which explains the international fee reflected on your bill. To avoid such fees, we recommend using Paypal as a mode of payment in the future. Rest assured that your payment will remain secure as Stripe is PCI-compliant and manages the entire payment process on our behalf.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article