I received a damaged item. What should I do?

Modified on Fri, 04 Aug 2023 at 03:56 PM

In the unfortunate event that you have received a damaged item from us, we sincerely apologize for any inconvenience this may have caused. 


To ensure that we can assist you in the best possible manner, we kindly request that you contact us via email at support@polynesianpride.co and provide us with your order number. 


Additionally, it would be very helpful if you could attach clear photos of the front and back of the damaged item. Our team will promptly respond to your request and work towards a satisfactory resolution. 


As an alternative, you may also fill in this form at the After-ship centre for a quick and efficient response. Thank you for your understanding and cooperation.

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