The item is not correct size. What should I do?

Modified on Fri, 04 Aug 2023 at 04:18 PM

If you happen to have received an item of the wrong size from our website, we are very sorry for this inconvenience. Rest assured that we will assist you to exchange the size.


You may reach out to us via email at support@polynesianpride.co and kindly provide us with your order number for reference. 


To ensure we can process your exchange quickly and efficiently, please provide us with the length and chest measurements of the item in question, accompanied by clear photos that detail the process. 


If you prefer, you may also fill out a form at the After-ship centre to receive a prompt response from our team. 


We appreciate your business and are committed to making sure our customers are satisfied with their purchases.

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